Privacy Policy

Who We Are:

The Village Creed, LLC (DBA PATHS) (“PATHS,” “we,” “our”) made this Privacy Policy (“Policy”). We own the websites, www.villagecreed.com and www.villagepaths.com (the “Site”).  We care about your privacy and want you to understand how we collect, use, and protect your information.

We may use information that is protected under the Health Insurance Portability and Accountability Act (“HIPAA”). By using the Site, you agree to this Policy and our Terms of Use. If you don’t agree, please don’t use the Site.

Changes to This Policy:

We might update this Policy from time to time. Changes take effect as soon as we post them. We might also send you an email or message to let you know. You agree to keep your email address updated and to check this page for updates. If you keep using the Site, it means you accept the changes.

What Information We Collect:

We collect two types of information. This may include Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”).

PII is information that identifies you, such as:
Name (first and last)Address (including zip code)
Email address
Employer and job title
Birth date
Telephone and fax numbers
Credit card number (if you make a purchase)
Other personal information

Some of the information is required to use certain features on our Site. If you don’t provide it, you might not be able to access some services.Non-PII is information that doesn’t identify you directly. We collect this type of information based on how you use our Site. This may include:
The website you came from before coming to our Site
The website you visit after leaving ours
The type of browser you use (Chrome, Safari, etc.)
Your IP address (a number that identifies your device online)

Collection Methods and Use of Information:

We collect information that you give us directly. You provide certain PII when you:
sign up for an account buy something from us
post in discussion forums or other public areas enter a contest or sweepstakes sign up for special offers
fill out a survey send us feedback

We might also collect information from you at other times on our Site, and we will always let you know when do. Additionally, we or our third-party ad servers may collect certain Non-PII.

We use your IP address to help fix technical problems, manage the Site, and to understand how people use it. Our third-party ad servers may also collect data to make reports (not individual) that tells us how many ads were seen and clicked on. We mainly use your PII to give you our services, as required by our agreements. We may also use your PII to:
Improve our Site and services
Share information about our services and offers
Process purchases and orders
Learn how people use the Site
Make the Site easier to use

We may contact you with updates, to solve issues, or to make sure users follow our rules, like the Terms of Use, Community Guidelines, and this Policy.

Sharing Your Information:

We do not sell, trade, or rent your PII to others. We may share it with trusted partners that help us run our business. These partners should have their own privacy policies, but we are not responsible for how they use their information.

Sometimes, we may need to share your PII if the law requires it. We will only share your PII if we get a court order, subpoena, or if we need to help with a law enforcement investigation. If we believe someone is doing something illegal in good faith, we may report it to the authorities and share their PII.

We may also provide Non-PII, like how people use our Site with other companies.  

Updating or Deleting Your Information: You can update or change your PII anytime by logging into your account and following the instructions or contacting us directly by:
Mailing us at:
Personally Identifiable Information Data Request
PATHS
166 N Gay St.
Auburn, AL 36830

Emailing us at:support@villagecreed.com (Please include Personally Identifiable Information Data Request in the subject line.)

When you contact us, please include your name, address, and/or email address. We encourage you to update your PII if it changes. You can ask us to delete your information, but some data (like past transactions) may be stored in backups and could be impossible to remove completely.

Your Choices:

Sometimes, we may reach out to you, like sending you an email about our products or services. If you told us you wanted updates or special offers when you signed up, we may send you mail or contact you about things that we think you’ll like.

Only PATHS (or people working for us and under confidentiality agreements) will send you these messages, and only if you said it’s okay. You can stop getting messages anytime by updating your account settings. You can also decide about cookies. Cookies are small files that store information about your visit. You can set your browser settings to accept all cookies, get a warning when a cookie is used, or reject all cookies. If you reject all cookies, some parts of our Site might not work properly.  

Keeping Your Information Safe:

We take reasonable steps to protect your PII in several ways. To access your PII, login to PATHS is completed using the user’s unique email address. A time-sensitive numerical code is sent to that address as a form of two-factor authentication to verify identity and ensure secure access to PII. We also encrypt your PII to prevent unauthorized people from viewing it when it’s sent to us. We are certified for SOC 2 and HIPAA compliance.

Any personal information you send to us that isn’t PII is also kept safe and can only be accessed with the two-factor authenticated login procedure identified above. We also work with trusted companies to handle payments and orders. These companies receive the information needed to check your payment and finish the transaction.  Even though we work hard to keep your information safe, no data that is sent over the Internet or through wireless networks can be 100% secure. You should know that:
there are limits to security and privacy on the Internet that we can’t control;
we can’t fully guarantee the privacy of information sent between you and our Site; and
a third party might see or change your information while it’s being sent.

Cookies:

We might use cookies to make our Site work better for you. Cookies can store a randomly assigned user ID, the country you’re in, and your first name to greet you when you visit again. Cookies also help us keep the Site secure. If you choose to turn off cookies, some parts of the Site might not function correctly.  

Third-Party Advertising:

We might show ads on our Site from other companies. They might place their own cookie on your computer, but we don’t share your PII with them. They will only collect and use non-PII like your IP address, browser type, the server that you’re connected to, and your area code and zip code. They may also track whether you clicked on an ad. Other advertisers might also place ads on our Site the same way, but we won’t share any your personal information with them.

Other Websites:

Our Site might have links to other websites that have their own privacy policies. We are not responsible for how those sites handle your information. Also, advertisers on our Site may collect information about you when you view or click on their ads using cookies. We don’t control this, so if you have questions, you should contact them advertisers directly.

Children Under 13:

If you are under 13, you are NOT allowed to use this Site. We do not knowingly collect, use, or share PII from children under 13, as required by the U.S. Children’s Privacy Protection Act (“COPPA”). If you are under 13, do not use this Site or provide any information on it. If we find out that we have collected information from a child under 13, we will delete it. If you think we collected information from a child under 13, please contact us at: support@villagecreed.com.

Public Areas:

When you share PII in public areas, other people may collect and use that information. We cannot control this, and this Policy does not cover that information. Be careful about what you share.

How to Contact Us:

If you have questions, please contact us:
By mail:
PATHS
Attn: Privacy Compliance Officer
166 N Gay St.
Auburn, AL 36830

By email:
support@villagecreed.com (Please include “Privacy Policy” in the subject line.)