PATHS transforms clinical expertise into actionable patient journeys, captures how patients engage and follow through, and gives healthcare organizations the insights to continuously improve care and identify gaps in services.
Every patient interaction is an opportunity to learn. A Learning Health System uses insights from real experiences to improve care over time. PATHS brings this approach to everyday patient journeys, making engagement visible and continuous improvement possible.
Turn your team’s expertise into guided workflows using videos, documents, forms, assessments, and interactive Steps. Share them with patients and caregivers, learn from their experiences, and use those insights to identify gaps, refine services, and continuously improve care.
Once your Path is ready, share it by text, email, or QR code. Patients can access their guidance directly from their phone, wherever they are.
Scan to Experience a Path
What began as a routine procedure led to a cancer diagnosis and an entirely different journey. From preparing for her procedure to understanding her diagnosis, navigating treatment, and looking forward to ringing the bell, Angela needed guidance at every stage. PATHS connects multiple Paths into an experience tailored to her changing needs. This journey is illustrative.
Angela’s experience is unique. So are Sophia’s, Robert’s, and Emily’s. Every person has a different journey through the health system, and every journey gives us something to learn.
Journey One
A new epilepsy diagnosis can raise questions about treatment, medication, safety, and everyday life.
Sofia's journey demonstrates how a healthcare organization could guide a patient through the information and actions that matter most following diagnosis.
Throughout the journey, PATHS can help the care team understand which resources Sofia accessed, what she demonstrated through assessments, and where additional support may be helpful.
Journey Two
Dementia changes more than the patient's clinical needs. It can also change the responsibilities of family members and caregivers.
Robert's journey includes his daughter, Emily, who helps him navigate care decisions, daily routines, and changing support needs.
PATHS can support distinct patient and caregiver experiences while helping healthcare organizations understand engagement across the broader care journey.
As more patients engage with their Paths, your organization gains a growing understanding of what patients know, where they struggle, and how well workflows are working.
See what happens at every level, from an individual patient’s activity to the performance of a single Path and the broader organization. Understand completion, knowledge, and engagement so your team knows where to focus improvement efforts.
Target the Care Gaps.
What happens between clinical visits can determine what happens next. PATHS reveals where patients and caregivers get stuck, what they understand, and where additional support is needed. With these insights, healthcare organizations can target care gaps, refine workflows, empower patients and caregivers, and improve the patient experience while creating opportunities for better outcomes and more efficient care.
From patient onboarding and surgical preparation to chronic disease management and recovery, PATHS can support virtually any specialty, department, or patient need. Explore the possibilities below and imagine what your organization could improve.
